Privacy Policy

Who We Are

This Privacy Policy outlines how MarHire Car Agadir (“we,” “our,” or “us”) collects, uses, maintains, and protects personal information obtained from users (“you” or “your”) of our website and services. This policy applies to all interactions with MarHire Car Agadir, including, but not limited to, the use of our website and the provision of our car rental services. Our website address is: https://carhireagadir.com.

Types of Information We Collect

We collect personal information from you when you use our services, whether by booking a vehicle, contacting us, or interacting with our website. The types of information we may collect include:

Full Name: Required for identification and booking confirmations.
Contact Information: Including phone numbers and email addresses for communication and support.
Driver’s License Information: Collected for verifying eligibility to rent a vehicle.
Passport Copy: For identification purposes, especially for international customers.
Payment Information: Credit card or other payment details required for processing transactions (handled securely by third-party payment processors).
Cookies and Browsing Data: For analyzing website usage and improving our services.

How We Collect Your Information

We collect personal information in the following ways:

Booking Forms: When you make a reservation or inquiry via our website, we collect your details to process and confirm your booking.
Contact Forms: When you fill out our contact form for customer support or inquiries.
Cookies and Tracking Technologies: Automatically collected data such as your IP address, browser type, and website usage patterns through cookies and similar tracking technologies.

Purpose of Collecting Information

We collect and use your personal information for the following purposes:

Facilitating Bookings and Reservations: To process, manage, and confirm your car rental reservations.
Customer Support: To enhance communication and provide customer support.
Tailored Marketing and Promotions: To customize our marketing efforts according to your preferences.
Improving Our Services: To analyze usage patterns and improve the functionality of our website and services.
Legal and Compliance Reasons: To comply with legal requirements, such as verifying driver’s licenses and preventing fraud.

How We Store and Protect Your Information

We take your privacy seriously and employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Secure Storage: Your data is stored securely in our systems and protected by encryption and firewalls.
Limited Access: Only authorized personnel have access to your personal information.
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your account (e.g., payment processors), provided they agree to keep this information confidential.

Third-Party Providers: Your payment details are processed by secure third-party payment processors. We do not store your payment card details on our servers.
Legal Obligations: We may share your information if required by law or to protect our rights, property, or safety.

Your Privacy Rights

You have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to any legal obligations to retain the data.
Withdrawal of Consent: You have the right to withdraw your consent to the collection or processing of your personal data at any time.

To exercise these rights, or if you have any concerns regarding your personal information, please contact us at contact@carhireagadir.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, as well as for analytical purposes.

Cookies: Cookies are small files placed on your device when you visit our website, which help us provide a better user experience, remember your preferences, and improve site performance.
Tracking Technologies: We may use third-party services, such as Google Analytics, to analyze browsing patterns and optimize our website based on user behavior.
Opting Out: You can choose to disable cookies in your browser settings. However, this may affect your ability to use certain features of our website.

Compliance with Data Protection Laws

MarHire Car Agadir is committed to complying with all applicable data protection laws, including:

General Data Protection Regulation (GDPR): For our customers from the European Union, we adhere to the GDPR, which grants you specific rights concerning your personal data.
California Consumer Privacy Act (CCPA): For our customers based in California, we comply with the CCPA, ensuring your rights to access, delete, and opt out of the sale of your personal information.

If you are a resident of the EU or California and would like to know more about how we comply with these regulations or wish to exercise your rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with an updated revision date.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

MarHire Car Agadir
Email: contact@carhireagadir.com
Phone: +212 (0) 660-745-055
Website: https://carhireagadir.com